Legal
Acceptable Use Policy
Effective date: November 11, 2026 · Last updated: November 11, 2026
InboxVet helps you keep your lists clean. It is not a tool for finding people who never asked to hear from you.
1.Who this policy applies to
This Acceptable Use Policy applies to everyone who uses the InboxVet website, dashboard, API, MCP server or free tools. InboxVet is provided by PILOTLAB LLC, a Wyoming limited liability company, doing business as InboxVet (“InboxVet”, “we”, “us”), 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801, United States. This policy is part of our Terms of Service.
2.Only check addresses you may lawfully process
You may only submit email addresses that you collected lawfully and have a lawful basis to process, for example people who signed up to hear from you, your own customers, or business contacts you are allowed to email under the law that applies to you.
You must not submit addresses you have no lawful basis to process, such as bought, rented or leaked lists whose owners never agreed to hear from you or from the seller.
3.No harvesting or scraping
- Do not harvest or scrape email addresses from websites, social networks, directories or other sources and then check them with InboxVet.
- Do not use InboxVet to guess or generate addresses (for example by trying name patterns at a domain) to find people to contact.
- Do not use results to build or sell lists of addresses.
4.Other things you must not do
- use the Service for anything illegal, or to send or support spam or other unsolicited communications;
- use results to harass, stalk or track anyone;
- bypass rate limits, credit checks or security measures, or probe the Service for weaknesses;
- upload malicious code, or try to disrupt or overload the Service or the mail servers it contacts;
- share accounts or API keys with people outside your organisation;
- reverse engineer or copy the Service, or use it to build a competing product;
- resell or redistribute the Service without our written permission.
5.What we do about misuse
We may investigate suspected misuse, limit or suspend accounts and API keys, remove data, and report illegal activity to the authorities. Where reasonable we will tell you first and give you a chance to fix the problem, but we may act straight away to protect the Service, other customers or the people whose addresses are being checked.
6.Report misuse
If you think someone is misusing InboxVet, or your address was checked without a good reason, email support@inboxvet.com. See also Was your email address checked by InboxVet?
7.Changes to this policy
We may update this policy. We will change the dates at the top of this page and tell customers about material changes by email or in the dashboard. Using the Service after a change means you accept it.